GRIDRUNSupport
Need help with GridRun, want to report a player, or have a question about your data? Email us — we reply within two working days.
How do I play?
Walk to glowing dots on the map, connect them with lines, and close squares for your team. Join three or more squares into a stronghold that drains rivals who walk in.
Where can I play?
In the Maldives, Makkah and Madinah, and in Kuala Lumpur, George Town, Melaka, Johor Bahru, Ipoh, Kota Kinabalu and Kuching. Anywhere else, try the offline demo from the first screen.
How do I report or block a player?
In a chat, tap ⋯ or hold a message. In Friends, hold a player’s name. Moderators review reports within 24 hours.
How do I delete my account?
Profile → Account → Delete account. Your sign-in, player, items, friends, messages and history are removed straight away. You can also email us.
I didn’t get my sign-in code.
Check the number includes your country code, wait a minute, and try again. Still stuck? Email us from the address on your account.
A dot is on private or unsafe ground.
Report it in Profile → Privacy & play → Report an unsafe or private dot, and we will remove it.
See also the Privacy Policy and Terms of Use.